Support

Email support@inneredge.io. We usually reply within 2 working days.

In the app, Settings → Help center has short guides for climbing the Levels and the three rule books.

Common questions

I didn't get my sign-in code

Codes come from no-reply@inneredge.io within a minute. Check your spam or promotions folder, and make sure the email address is typed correctly. You can ask for a new code after a minute.

How do I cancel InnerEdge Pro?

Subscriptions are managed by the store you bought from:

iPhone: Settings → your name → Subscriptions → InnerEdge.
Android: Google Play → your profile → Payments & subscriptions → Subscriptions → InnerEdge.

Pro stays active until the end of the period you paid for. Deleting the app or your account does not cancel a subscription.

Can I get a refund?

Refunds are handled by Apple or Google. Request one at reportaproblem.apple.com or through Google Play's order history.

I have Pro on a new phone, but it isn't showing

Is my data private?

What you enter stays on your phone unless you sign in with Pro, which backs it up to your account. We never see your trading account, and we don't sell data. See the Privacy Policy.

Does InnerEdge give trading signals or advice?

No. InnerEdge works on your behaviour, discipline and mindset. It never tells you what, when or how much to trade.

How do I delete my account?

See Delete your account.