Privacy Policy
Last updated: 9 October 2026
Who we are
InnerEdge is a trading self-mastery app made by Radius Hydro Consulting (Pty) Ltd ("InnerEdge", "we", "us"), a South African company, registration number 2020/184946/07, at 2644 Valley View, Kosmodal, Centurion, Gauteng, 0157, South Africa. We are the responsible party (data controller) for the personal data described here. Our Information Officer is Stephen Fonkem, director, reachable at privacy@inneredge.io.
This policy covers the InnerEdge app for iPhone and Android and the website inneredge.io. InnerEdge is performance coaching for traders. It does not give financial, investment or medical advice, and it never connects to your broker or trading account.
What we collect
You can use most of InnerEdge without an account. What you enter stays on your phone unless you sign in and have Pro, which turns on cloud backup.
| Data | Examples | Where it is kept |
|---|---|---|
| Account | Your email address, used to sign in with a one-time code | Our database (Supabase), only if you create an account |
| Self-ratings | Your Level for each of the 40 skills, rating dates, quick-screen answers | On your phone; also in your cloud backup if you have Pro |
| Daily check-ins | Morning Level, hours slept, readiness checklist, daily commitment | On your phone; also in your cloud backup if you have Pro |
| Evening debriefs | Whether you kept your commitment, strongest emotion, a short note you write | On your phone; also in your cloud backup if you have Pro |
| Snapshots and coaching plans | Monthly snapshots, your latest AI coaching plan | On your phone; also in your cloud backup if you have Pro |
| Settings | Appearance, reminder times, your chosen market | On your phone only |
| Subscription and usage | Whether you have Pro and until when, how many coaching plans you have used | Our database, linked to your account |
| Crash reports | Error details, device model, operating system and app version when something goes wrong; no name or email | Sentry |
| Anonymous usage data | Screens viewed and features used (for example "check-in done"), approximate country; never your ratings, notes or email. Switch it off in Settings → Data | PostHog |
We do not collect your name, phone number, precise location, contacts, photos, trading account details, trades, balances or payment card details. Payments are handled entirely by Apple or Google.
Some of what you record, such as mood, emotions and sleep, describes your wellbeing. We treat it with extra care and use it only to run the features you use.
How we use it
We use your data only to provide InnerEdge to you:
- Run the app: work out your Trading Level, insights, streaks and weekly reveal. These calculations happen on your phone.
- Sign you in and back up your progress when you have an account and Pro.
- Write your AI coaching plan when you ask for one (see AI coaching below).
- Send reminders you switch on. They are scheduled on your phone; we do not receive them.
- Manage your subscription, apply plan limits and prevent abuse of free plans.
- Fix crashes and improve the app, using crash reports and anonymous usage data. You can switch usage data off in Settings.
- Answer you when you contact support.
Under South Africa's Protection of Personal Information Act (POPIA) and, for people in the UK and EU, the GDPR, our grounds are: performing our contract with you; your consent for wellbeing information you choose to record, which you can withdraw by deleting it; and our legitimate interest in keeping the service secure and improving it with anonymous usage data, which you can switch off.
We do not sell your data, use it for advertising, or build advertising profiles.
Who we share it with
We share data only with the service providers that run InnerEdge, and only what each needs. They process it on our behalf under their own data-processing terms.
| Provider | What they do for InnerEdge | Data they receive |
|---|---|---|
| Supabase | Accounts, cloud backup, our server functions (hosted in London, UK) | Email, synced app data, subscription status |
| Anthropic (Claude) | Writes AI coaching plans | The coaching summary described below, with no email or name |
| RevenueCat | Manages subscriptions | An anonymous account ID and your purchase status from Apple or Google |
| Apple and Google | App stores, payments, subscription billing | Purchase and billing details, under their own privacy policies |
| Resend | Sends sign-in code emails | Your email address |
| Sentry | Crash reporting | Error details and device information, with no name or email |
| PostHog | Anonymous product analytics (hosted in the EU) | Screen views and feature events, with no name, email or notes |
We may also disclose data if the law requires it, or to a buyer if InnerEdge is sold, in which case this policy continues to apply.
AI coaching
AI coaching plans are written by Claude, a model made by Anthropic. Nothing is sent to Anthropic unless you tap Get my plan. When you do, our server sends a short summary:
- your Trading Level and the Level for each of the 9 areas;
- your 5 weakest skills, with the answer you chose and its rule;
- your last 7 days of check-ins and debriefs, including any note you wrote.
The summary never includes your email, name or account ID. Avoid writing personal details in your notes if you plan to use coaching.
Anthropic processes the summary only to write your plan. Under its commercial terms it does not use API inputs or outputs to train its models, and it deletes them within 30 days unless longer retention is needed to enforce its usage policy or is required by law.
Storage, security and deletion
Your cloud backup is stored in Supabase's London (UK) region. Each account's data sits in its own record, and database rules let only that signed-in account read or change it. Connections are encrypted in transit.
We keep your data while you use InnerEdge:
- On your phone: until you tap Settings → Clear all data or delete the app.
- Cloud backup and account: until you delete your account. Settings → Account → Delete my account permanently removes your sign-in, your backup and your subscription record from our database straight away. You can also ask us by email.
- Subscription records held by Apple, Google and RevenueCat follow their own retention rules, including what tax law requires.
Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings.
Your rights
Wherever you live, you can ask us to:
- see the personal data we hold about you and get a copy in a portable format;
- correct it;
- delete it (you can also do this yourself in the app);
- restrict or object to how we use it, or withdraw consent for wellbeing information.
Email privacy@inneredge.io from your account email. We reply within 30 days.
In South Africa, you can complain to the Information Regulator (inforegulator.org.za). If you are in the UK or EU, you can complain to your data protection authority (in the UK, the Information Commissioner's Office). If you are a California resident, you have the rights above under the CCPA, and we do not sell or share your personal information for cross-context advertising.
Other details
- Age: InnerEdge is for adults who trade. It is not intended for anyone under 18, and we do not knowingly collect data from children.
- International transfers: your data is processed outside South Africa: Supabase in the UK, PostHog in the EU, and providers such as Anthropic, RevenueCat and Sentry in the United States. Each is bound by data-processing terms that protect it to a standard POPIA accepts. Where UK or EU data is transferred, we rely on approved safeguards such as standard contractual clauses.
- This website uses no cookies, analytics or trackers.
- Changes: if we change this policy in a meaningful way, we will tell you in the app before the change applies. The date at the top shows the latest version.
- Contact: privacy@inneredge.io, Radius Hydro Consulting (Pty) Ltd, 2644 Valley View, Kosmodal, Centurion, Gauteng, 0157, South Africa.